Susann Burnell
- Total activity 20
- Last activity
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Activity overview
Latest activity by Susann Burnell-
Susann Burnell created an article,
How to I place my weekly orders?
Once you are onboarded you will been assigned a Customer Account Manager (CAM). You will agree on a time and date for your CAM to call you. They will take your order during this appointment. If you...
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Susann Burnell created an article,
Pub Naming Conventions within the Stonegate Group
Pub names are used to identify and differentiate traditional drinking establishments. Many pubs are centuries old, and were named at a time when most of their customers were illiterate, but could r...
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Susann Burnell created an article,
What are branding guidelines for publicans?
Why Is Branding Important? A brand is about more than just a logo, slogan, or name. It includes the entire customer experience, from your website to the way that you answer the phone, to how your b...
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Susann Burnell created an article,
How do I request an empties collection?
Please contact our contact centre either by phone or for quicker processing fill out the empty collections Webform. We will need Postcode or Account Number Quantities to be collected broken down...
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Susann Burnell created a post,
What is the community?
The Help Centre community consists of posts and comments organised by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Susann Burnell created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Susann Burnell created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Susann Burnell created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Centre community. Learn more
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Susann Burnell created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...